The four records a translation agency needs: subcontractor payables, project cost tracking, work in progress and deferred revenue, plus a monthly cash routine.
Classify an Ottawa client as a federal institution, a CRTC-regulated business or a provincial entity before bidding, then see what each answer adds to the bid.
Canadian agencies billing US clients keep CRA reporting, zero-rated GST/HST exports and state law contract terms straight before the first invoice goes out.
Why translation clients leave in the first quarter: invoice surprises, unscheduled reviewers, unstated client tasks, silence, and inconsistent second projects.
Twenty questions a translation agency discovery call should cover, in five groups, plus the buyer answers that predict trouble and how to close the call.
Compare translation agency service lines by contribution per internal hour, and see which named lines earn most and why the top rate card entries rank last.
Translation agency client onboarding: collect inputs, route interpreting separately, group queries, test an assignment, and agree on handoff and acceptance.
A practical look at translation agency software: the stack jobs to cover, export testing, security, machine-translation decisions, and agency measures.